Refund Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with your AI headshots. If you're not happy with the results, we offer a full refund within 30 days of your purchase.

How to Request a Refund

To request a refund:

1. Email us at support@headshotai.com
2. Include your order number and email address
3. Briefly explain why you're not satisfied (optional)
4. We'll process your refund within 5-7 business days

Refund Eligibility

Refunds are available under the following conditions:

• Requested within 30 days of purchase
• First-time customer (one refund per customer)
• Order was not already refunded

Non-Eligible Situations

Refunds may not be available if:

• More than 30 days have passed since purchase
• You've previously received a refund from us
• Account shows signs of abuse
• Payment was made through a non-refundable method

Processing Time

Once your refund is approved, the amount will be credited back to your original payment method within 5-7 business days. Please note that your bank may take additional time to process the refund.

Contact Us

If you have any questions about our refund policy, please contact us:

Email: support@headshotai.com
Support Hours: Monday - Friday, 9 AM - 6 PM EST